Prudential CT Realty is a full service, locally owned company backed by the strength of a solid national and global brand. Our core values, service philosophy, cutting edge technology and most importantly our people, are what make us the leading real estate company in all the areas we serve. We are committed to providing the highest quality real estate services possible and making each customer experience one that surpasses their expectations.
Our Core Values: Growth, Relationships, Authenticity, Service, Empowerment, and Compassion.
We are a full service real estate company with these divisions: Residential, Commercial, Relocation, Mortgage, Insurance, Home Services, and New Homes & Land.
Our Vision:
TO BE THE BEST SERVICE PROVIDER
Prudential Connecticut Realty’s fundamental Core Values and Services Standards guide us in pursuit of our vision. We value …
Authenticity
We are committed to useful and constructive honesty & candor.
Service
We work hard to meet every customer’s needs.
Relationships
We provide a cohesive and supportive environment.
Empowerment
We have the authority to influence issues and actions.
Growth
We continuously pursue new skills and knowledge.
Compassion
We promote and support the needs of others.
Service Standards:
To achieve our vision we adhere to these Service Standards
Ethical & Professional
To adhere to the REALTOR® Code of Ethics and Standards of Practice, and to advise our clients and advocate on their behalf.
Knowledgeable
To inform clients about current market conditions and trends; to dedicate ourselves to improvement through advance training, and to survey client satisfaction.
Understand & Listen
To introduce and tailor services to the client.
To survey clients and determine their level of satisfaction.
Committed
To follow up on schedules and details.
To exceed clients’ expectations.
Available
To consult on a regular basis throughout the process and to provide prompt, ongoing communication.
Responsive
To return phone calls and e-mails promptly, and to demonstrate care.
Pleasant & Positive
To be cooperative with all participants in every transaction.
To be positive and proactive at all times.
